🚀 Now with AI-Powered Features

The Future of Customer Support
is Here

Transform your support operations with our AI-powered, all-in-one helpdesk solution. OpenAI integration, advanced analytics, and modern UI design.

AI-Powered Automation
Advanced Analytics
Live Chat Integration
Mobile optimized
Enterprise Security
OpenAI Integration
Lifetime Updates

Dashboard āļ—āļĩāđˆāđƒāļŠāđ‰āļ‡āļēāļ™āļ‡āđˆāļēāļĒ

āļ”āļđāļ āļēāļžāļĢāļ§āļĄāļ‡āļēāļ™āđƒāļŦāđ‰āļšāļĢāļīāļāļēāļĢāļĨāļđāļāļ„āđ‰āļēāđāļšāļš Real-time āļžāļĢāđ‰āļ­āļĄ AI Analytics āļ—āļĩāđˆāļŠāđˆāļ§āļĒāđƒāļŦāđ‰āļ„āļļāļ“āļ•āļąāļ”āļŠāļīāļ™āđƒāļˆāđ„āļ”āđ‰āļ­āļĒāđˆāļēāļ‡āļĢāļ§āļ”āđ€āļĢāđ‡āļ§

Dashboard Preview

Everything You Need for Modern Support

āļĢāļ°āļšāļšāļ„āļĢāļšāļ„āļĢāļąāļ™āļ—āļĩāđˆāļ­āļ­āļāđāļšāļšāļĄāļēāđ€āļžāļ·āđˆāļ­āđ€āļžāļīāđˆāļĄāļ›āļĢāļ°āļŠāļīāļ—āļ˜āļīāļ āļēāļžāļāļēāļĢāđƒāļŦāđ‰āļšāļĢāļīāļāļēāļĢāļĨāļđāļāļ„āđ‰āļēāđāļĨāļ°āļŠāļĢāđ‰āļēāļ‡āļ›āļĢāļ°āļŠāļšāļāļēāļĢāļ“āđŒāļ—āļĩāđˆāļĒāļ­āļ”āđ€āļĒāļĩāđˆāļĒāļĄ

ðŸĪ– AI-POWERED AUTOMATION

Intelligent Support with OpenAI Integration

āļ›āļāļīāļ§āļąāļ•āļīāļāļēāļĢāđƒāļŦāđ‰āļšāļĢāļīāļāļēāļĢāļ‚āļ­āļ‡āļ„āļļāļ“āļ”āđ‰āļ§āļĒāļŸāļĩāđ€āļˆāļ­āļĢāđŒāļ—āļĩāđˆāļ‚āļąāļšāđ€āļ„āļĨāļ·āđˆāļ­āļ™āļ”āđ‰āļ§āļĒ AI āļĢāļ§āļĄāļ–āļķāļ‡āļāļēāļĢāļˆāļģāđāļ™āļāļ•āļąāđ‹āļ§āļ­āļąāļ•āđ‚āļ™āļĄāļąāļ•āļī āļ„āļģāđāļ™āļ°āļ™āļģāļāļēāļĢāļ•āļ­āļšāļāļĨāļąāļšāļ­āļąāļˆāļ‰āļĢāļīāļĒāļ° āļāļēāļĢāļ§āļīāđ€āļ„āļĢāļēāļ°āļŦāđŒāļ„āļ§āļēāļĄāļĢāļđāđ‰āļŠāļķāļ āđāļĨāļ°āļāļēāļĢāļ§āļīāđ€āļ„āļĢāļēāļ°āļŦāđŒāđ€āļŠāļīāļ‡āļ—āļģāļ™āļēāļĒ

Automatic ticket categorization
AI response suggestions
Real-time sentiment analysis
Predictive analytics
Smart routing & assignment
Knowledge base integration
AI dashboard features
Ticket management features
ðŸŽŦ ADVANCED TICKET MANAGEMENT

Complete Ticket Lifecycle Management

āļāļēāļĢāļˆāļąāļ”āļāļēāļĢāļ•āļąāđ‹āļ§āđāļšāļšāļ„āļĢāļ­āļšāļ„āļĨāļļāļĄāļ”āđ‰āļ§āļĒāļāļēāļĢāļāļĢāļ­āļ‡āļ‚āļąāđ‰āļ™āļŠāļđāļ‡ āļŸāļīāļĨāļ”āđŒāļ—āļĩāđˆāļāļģāļŦāļ™āļ”āđ€āļ­āļ‡ āļāļēāļĢāļ•āļīāļ”āļ•āļēāļĄ SLA āđāļĨāļ°āđ€āļ§āļīāļĢāđŒāļāđ‚āļŸāļĨāļ§āđŒāļ­āļąāļ•āđ‚āļ™āļĄāļąāļ•āļī āļĢāļ­āļ‡āļĢāļąāļšāļ—āļąāđ‰āļ‡āļ„āļģāļ–āļēāļĄāļ‡āđˆāļēāļĒāđāļĨāļ°āļ›āļąāļāļŦāļēāļĢāļ°āļ”āļąāļšāļ­āļ‡āļ„āđŒāļāļĢāļ—āļĩāđˆāļ‹āļąāļšāļ‹āđ‰āļ­āļ™

Advanced filtering & custom views
Custom fields builder
SLA tracking & escalation
File attachments support
Internal notes & collaboration
Complete audit trail
💎 REAL-TIME COMMUNICATION

Multi-Channel Live Chat & Messaging

āļĄāļĩāļŠāđˆāļ§āļ™āļĢāđˆāļ§āļĄāļāļąāļšāļĨāļđāļāļ„āđ‰āļēāļœāđˆāļēāļ™āļŦāļĨāļēāļĒāļŠāđˆāļ­āļ‡āļ—āļēāļ‡āļ”āđ‰āļ§āļĒāļĢāļ°āļšāļšāđāļŠāļ—āļŠāļ”āđāļšāļšāļšāļđāļĢāļ“āļēāļāļēāļĢ āļˆāļąāļ”āļāļēāļĢāļāļēāļĢāļŠāļ™āļ—āļ™āļēāļŦāļĨāļēāļĒāļĢāļēāļĒāļāļēāļĢāļžāļĢāđ‰āļ­āļĄāļāļąāļ™āļ”āđ‰āļ§āļĒāļ­āļīāļ™āđ€āļ—āļ­āļĢāđŒāđ€āļŸāļ‹āļ—āļĩāđˆāļ—āļąāļ™āļŠāļĄāļąāļĒāđāļĨāļ°āđƒāļŠāđ‰āļ‡āļēāļ™āļ‡āđˆāļēāļĒ

Modern responsive interface
Multi-conversation management
Rich text & file sharing
Chat history integration
Mobile-optimized experience
Agent status indicators
Live chat features
Knowledge base features
📚 KNOWLEDGE MANAGEMENT

Comprehensive Self-Service Portal

āļĨāļ”āļ›āļĢāļīāļĄāļēāļ“āļ‡āļēāļ™āđƒāļŦāđ‰āļšāļĢāļīāļāļēāļĢāļ”āđ‰āļ§āļĒāļāļēāļ™āļ„āļ§āļēāļĄāļĢāļđāđ‰āļ—āļĩāđˆāļĄāļĩāļ›āļĢāļ°āļŠāļīāļ—āļ˜āļīāļ āļēāļž āļĢāļ°āļšāļš FAQ āđāļĨāļ°āđāļžāļĨāļ•āļŸāļ­āļĢāđŒāļĄāļšāļĨāđ‡āļ­āļ āļŠāđˆāļ§āļĒāđƒāļŦāđ‰āļĨāļđāļāļ„āđ‰āļēāļ„āđ‰āļ™āļŦāļēāļ„āļģāļ•āļ­āļšāđ„āļ”āđ‰āļ”āđ‰āļ§āļĒāļ•āļąāļ§āđ€āļ­āļ‡ āļžāļĢāđ‰āļ­āļĄāļ„āļĨāļąāļ‡āļ„āļ§āļēāļĄāļĢāļđāđ‰āļ—āļĩāđˆāļ„āđ‰āļ™āļŦāļēāđ„āļ”āđ‰āđāļĨāļ°āđ€āļ›āđ‡āļ™āļĄāļ·āļ­āļ­āļēāļŠāļĩāļž

Rich text editor with media support
Advanced search with AI suggestions
Categorized FAQ system
Blog platform for announcements
Multi-language support
Article analytics & effectiveness
📊 ANALYTICS & REPORTING

Data-Driven Insights & Performance Metrics

āļ•āļąāļ”āļŠāļīāļ™āđƒāļˆāļ­āļĒāđˆāļēāļ‡āļĄāļĩāļ‚āđ‰āļ­āļĄāļđāļĨāļ”āđ‰āļ§āļĒāļāļēāļĢāļ§āļīāđ€āļ„āļĢāļēāļ°āļŦāđŒāļ—āļĩāđˆāļ„āļĢāļ­āļšāļ„āļĨāļļāļĄ āļĢāļēāļĒāļ‡āļēāļ™āļ—āļĩāđˆāļāļģāļŦāļ™āļ”āđ€āļ­āļ‡āđ„āļ”āđ‰ āđāļĨāļ°āđāļ”āļŠāļšāļ­āļĢāđŒāļ”āđāļšāļšāđ€āļĢāļĩāļĒāļĨāđ„āļ—āļĄāđŒ āļ•āļīāļ”āļ•āļēāļĄāļ›āļĢāļ°āļŠāļīāļ—āļ˜āļīāļ āļēāļžāļ‚āļ­āļ‡āđ€āļ­āđ€āļˆāļ™āļ•āđŒ āļ„āļ§āļēāļĄāļžāļķāļ‡āļžāļ­āđƒāļˆāļ‚āļ­āļ‡āļĨāļđāļāļ„āđ‰āļē āđ€āļ§āļĨāļēāļ•āļ­āļšāļāļĨāļąāļš āđāļĨāļ°āđ€āļĄāļ•āļĢāļīāļāļ—āļēāļ‡āļ˜āļļāļĢāļāļīāļˆ

Interactive dashboards with real-time data
Custom report builder with export
Agent performance metrics tracking
Customer satisfaction analysis
SLA compliance monitoring
Revenue impact & ROI analysis
Analytics and reporting features
User and organization management features
ðŸ‘Ĩ USER & ORGANIZATION MANAGEMENT

Complete Multi-Tenant Organization Control

āļˆāļąāļ”āļāļēāļĢāļœāļđāđ‰āđƒāļŠāđ‰āđāļĨāļ°āļ­āļ‡āļ„āđŒāļāļĢāđāļšāļšāļ„āļĢāļ­āļšāļ„āļĨāļļāļĄāļ”āđ‰āļ§āļĒāļĢāļ°āļšāļšāļŦāļĨāļēāļĒāļĢāļ°āļ”āļąāļš āļāļēāļĢāļ„āļ§āļšāļ„āļļāļĄāļāļēāļĢāđ€āļ‚āđ‰āļēāļ–āļķāļ‡āļ•āļēāļĄāļšāļ—āļšāļēāļ— āļāļēāļĢāļˆāļąāļ”āļāļēāļĢāļ—āļĩāļĄ āđāļĨāļ°āļĢāļ°āļšāļšāļ­āļ™āļļāļāļēāļ•āļ‚āļąāđ‰āļ™āļŠāļđāļ‡ āļĢāļ­āļ‡āļĢāļąāļšāļ—āļąāđ‰āļ‡āļ­āļ‡āļ„āđŒāļāļĢāļ‚āļ™āļēāļ”āđ€āļĨāđ‡āļāđāļĨāļ°āļĢāļ°āļ”āļąāļšāļ­āļ‡āļ„āđŒāļāļĢāļ‚āļ™āļēāļ”āđƒāļŦāļāđˆ

Multi-tenant organization structure
Role-based access control (RBAC)
Team management & collaboration
Advanced permission system
User activity monitoring
Single sign-on (SSO) integration

How It Works

A Simple, Powerful Workflow

Streamline your entire support lifecycle from creation to resolution with our AI-powered workflow.

1

Smart Ticket Creation

Customers submit tickets through multiple channels. AI automatically classifies and routes them to the right department with priority scoring.

Multi-channel support
Auto-classification
Priority scoring
2

AI-Powered Assistance

AI analyzes sentiment, suggests responses, and provides agents with intelligent recommendations for faster, more accurate support.

Sentiment analysis
Response suggestions
Smart recommendations
3

Multi-Channel Resolution

Agents handle tickets through live chat, email, or phone with real-time collaboration tools and comprehensive customer history.

Live chat support
Team collaboration
Customer history
4

Analytics & Optimization

Track performance metrics, customer satisfaction, and use AI insights to continuously improve your support operations.

Performance metrics
Satisfaction tracking
AI insights

Ready to transform your support workflow?

80%

Faster Response Time

95%

Customer Satisfaction

50%

Reduced Workload

Why Choose HelpDesk Pro?

Join thousands of companies who trust HelpDesk Pro to deliver exceptional customer experiences

Lightning Fast Setup

āļ•āļīāļ”āļ•āļąāđ‰āļ‡āđāļĨāļ°āđƒāļŠāđ‰āļ‡āļēāļ™āđ„āļ”āđ‰āđƒāļ™āđ€āļ§āļĨāļēāđ„āļĄāđˆāļ–āļķāļ‡ 5 āļ™āļēāļ—āļĩ āļžāļĢāđ‰āļ­āļĄāļāļēāļĢ import āļ‚āđ‰āļ­āļĄāļđāļĨāļˆāļēāļāļĢāļ°āļšāļšāđ€āļ”āļīāļĄāđāļšāļšāļ­āļąāļ•āđ‚āļ™āļĄāļąāļ•āļī

Enterprise Security

āļĢāļąāļāļĐāļēāļ„āļ§āļēāļĄāļ›āļĨāļ­āļ”āļ āļąāļĒāļ‚āđ‰āļ­āļĄāļđāļĨāļĨāļđāļāļ„āđ‰āļēāļ”āđ‰āļ§āļĒāļĄāļēāļ•āļĢāļāļēāļ™ SOC 2 Type II āđāļĨāļ° GDPR compliance

Scalable Solution

āļĢāļ­āļ‡āļĢāļąāļšāļ•āļąāđ‰āļ‡āđāļ•āđˆāļ—āļĩāļĄāđ€āļĨāđ‡āļāđ„āļ›āļˆāļ™āļ–āļķāļ‡āļ­āļ‡āļ„āđŒāļāļĢāļ‚āļ™āļēāļ”āđƒāļŦāļāđˆ āļžāļĢāđ‰āļ­āļĄāļĢāļ°āļšāļš load balancing āļ­āļąāļ•āđ‚āļ™āļĄāļąāļ•āļī

Ready to Transform Your Support?

āļĄāļēāļāļāļ§āđˆāļē 10,000+ āļšāļĢāļīāļĐāļąāļ—āļ—āļąāđˆāļ§āđ‚āļĨāļāđ€āļĨāļ·āļ­āļāđƒāļŠāđ‰ HelpDesk Pro āđ€āļžāļ·āđˆāļ­āļĒāļāļĢāļ°āļ”āļąāļšāļāļēāļĢāđƒāļŦāđ‰āļšāļĢāļīāļāļēāļĢāļĨāļđāļāļ„āđ‰āļē

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30-day refund policy

Simple, Transparent Pricing

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